United Kingdom
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Shipping & Returns

We promise will offer fast shipping for our products through EMS or DHL. After payment is processed, you will receive your products within 3-5 working days (excluding weekends and holidays). Most orders are processed and received by customers within a week. Customers are told to track their shipments. If you do not receive your package after 15 business days, please contact us via email. We will help to check the status of you. Our company is not responsible for automatically returned packages, if EMS failed to deliver the package because of improper given address or unavailability of the recipient.

In very rare cases, some products may be seized by customs, we have never had this happen, but in very rare cases, it is possible. Our comapny is not responsible for customs, tax or seizure by Customs. If the products are seized by customs, we will replace products at no extra cost. So please do not worry. If you gave us an inadequate or incorrect address to ship to, it is possible that there will be a delay of delivery. Also know that we do not take responsibility for delays in cases of bad weather condition, carry complications and mess-ups or holidays.
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